Shopping Guide​

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Table of Contents

​・Shipping Fees/Delivery

・Payment Methods​

・Ring Size​

・Return / Exchange

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【Shipping Fees & Delivery】​​

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■ Domestic Shipping (Japan)

45 Prefectures: Flat rate of ¥550 (Sagawa Express)

Okinawa & Hokkaido: ¥1,100 (Sagawa Express or Japan Post)

Free shipping on orders over ¥20,000.​​​

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■🌐 International shipping (EMS)

Countries:

China, Hongkong, Taiwan, Thai,

Korea, USA, UK, Singapore, Australia

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Shipping fee: ¥3,000 flat rate,

free shipping for purchases over ¥50,000.

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■ Product Shipping

We ship within 4 business days after your order is placed.

※ This may vary during events or busy periods.

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■Regarding Tariffs ★

When requesting international shipping outside Japan, customs duties, import consumption tax, and customs clearance fees may apply upon delivery of the goods.

Please note that these charges are the responsibility of the purchaser. The amount of customs duties and import consumption tax varies depending on the type and price of the goods, as well as exchange rates. We are unable to provide or guarantee the exact amount in advance.

For details, please check the customs website or contact your nearest customs office.

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【Payment Information】

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■ Payment Methods

・Bank Transfer (PayPay Bank・Prepayment・Fees borne by customer) ・PayPal Payment ・Credit Card Payment (Visa, MasterCard, American Express, JCB, DISCOVER, Diners Club, Debit) ​

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■ Payment Deadline

For credit card and PayPal payments, payment is processed when the ordered items are shipped.

For bank transfers, please transfer the payment to our designated account within 3 days of placing your order. Orders will be canceled if payment is not received within 3 days.

We will ship within 3 days after confirming payment.

Translated with DeepL.com (free version)​

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【 Ring Size 】

Our sterling silver 925 rings are made based on US sizing.

Our website lists sizes in Japanese measurements.

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​【 Return & Exchange 】

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■Returns

We will cover return shipping costs for defective items or incorrect shipments.

Please contact us via the contact page within 3 days of receiving the item to arrange a return.
・We do not accept returns for customer reasons such as the item not matching expectations.

・Our products are handmade, so they may have very small holes or scratches. We appreciate your understanding.

Please confirm your order carefully before purchasing.

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■Exchanges

If you wish to exchange an item (e.g., for size) after purchase,

please contact us via the contact page within 3 days of receiving the item to arrange the exchange.

※Exchanges are limited to unused items. We may not be able to accept exchanges if the item shows signs of use, wear, or damage.

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Please wrap the item securely in bubble wrap or similar padding to prevent damage during shipping.

Place the item inside a Letter Pack Light (available at Lawson or post offices) along with a prepaid return Letter Pack Light envelope.

Return shipping costs are the customer's responsibility.

Once we receive and confirm your returned item,
we will place the requested replacement size into the enclosed Letter Pack Light
and ship it to your address.

If you have any questions, please feel free to contact us.

Translated with DeepL.com (free version)

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Returns

We will cover return shipping costs for defective items or incorrect shipments.

Please contact us via the contact page within 3 days of receiving the item to arrange a return.
・We do not accept returns for customer reasons such as the item not matching expectations.

・Our products are handmade, so they may have very small holes or scratches. We appreciate your understanding.

Please confirm your order carefully before purchasing.

​

Exchanges

If you wish to exchange an item (e.g., for size) after purchase,

please contact us via the contact page within 3 days of receiving the item to arrange the exchange.

※Exchanges are limited to unused items. We may not be able to accept exchanges if the item shows signs of use, wear, or damage.

​

Please wrap the item securely in bubble wrap or similar padding to prevent damage during shipping.

Place the item inside a Letter Pack Light (available at Lawson or post offices) along with a prepaid return Letter Pack Light envelope.

Return shipping costs are the customer's responsibility.

Once we receive and confirm your returned item,
we will place the requested replacement size into the enclosed Letter Pack Light
and ship it to your address.

If you have any questions, please feel free to contact us.

Translated with DeepL.com (free version)