legal information

​

Seller

eat studio Co., Ltd.

​

Operations Manager

Taeko Okada

​

Location

Grogran Building 202, 1-7-9 Tamatsukuri, Chuo-ku, Osaka-shi, Osaka 540-0004
eat studio Co., Ltd.

​

Website

https://www.eatselected.com

Qualified Invoice Issuer Registration Number
T7120001240196

​

 

Sales Price

The sales price for each product is displayed inclusive of tax.
The total amount including tax and shipping fees will be displayed on the shopping cart page.

​

 

Product Shipping Fees

Free shipping for purchases of ¥20,000 or more.

Shipping Fee: ¥550 flat rate for 45 prefectures (Sagawa Express)

¥1,010 for Okinawa and Hokkaido (Sagawa Express or Japan Post)

​

​

International shipping🌍

Countries: China, Taiwan, Korea, USA, Thai, Singapore, UK, Australia

Shipping fee: ¥3,000 flat rate, free shipping for purchases over ¥50,000.

​

 

​

Order Validity Period

Within 3 business days after order confirmation email

As items are sold simultaneously in-store, we will contact you if an item becomes unavailable due to timing.

​

 

Product Delivery Timing

We ship within 4 business days after your order. (Within 4 business days excluding the order date)

※Timing may vary during events or peak seasons.

​

Payment Methods

Bank Transfer (PayPay Bank, Prepayment, Transfer Fees Billed to Customer)

Square Payments (Visa, MasterCard, American Express, JCB, DISCOVER, Diners Club,

Debit and Credit Cards Accepted)

PayPal Payments

​

Payment Deadline

​Credit Card/PayPal Payments: Payment is processed when the ordered items are shipped.

​

Bank Transfer: Please transfer payment to our designated account within 3 days of your order date.
Orders not paid within 3 days will be canceled.

We will ship within 3 days after payment confirmation.

​

Returns

We will cover return shipping costs for defective items or incorrect shipments.

Please contact us via the contact page within 3 days of receiving the item to arrange a return.
・We do not accept returns for customer reasons such as the item not matching expectations.

・Our products are handmade, so they may have very small holes or scratches. We appreciate your understanding.

Please confirm your order carefully before purchasing.

​

Exchanges

If you wish to exchange an item (e.g., for size) after purchase,

please contact us via the contact page within 3 days of receiving the item to arrange the exchange.

※Exchanges are limited to unused items. We may not be able to accept exchanges if the item shows signs of use, wear, or damage.

​

Please wrap the item securely in bubble wrap or similar padding to prevent damage during shipping.

Place the item inside a Letter Pack Light (available at Lawson or post offices) along with a prepaid return Letter Pack Light envelope.

Return shipping costs are the customer's responsibility.

Once we receive and confirm your returned item,
we will place the requested replacement size into the enclosed Letter Pack Light
and ship it to your address.

If you have any questions, please feel free to contact us.

Translated with DeepL.com (free version)